Blog

Mission to modernize performance management
Screen Shot 7 ways tech is changing
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7 Ways Tech is Changing How We Manage Our Modern Workforce

Good talent management technology doesn’t dehumanize us, it amplifies who we are and enables us to connect with one-another like never before.  Today’s workers now actively expect engaging, productive digital tools to help them to do their jobs better.

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The Tech-Enabled Culture: The role of coaching and feedback in a digital-native workforce

Devices, apps and connectivity in the workplace are all at an inflection point. The adoption of smartphones means technophobia has given way to heavy tech use in all aspects of our work—with massive changes underway in how we communicate, collaborate, coach and manage.

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How to Give Feedback to Difficult Employees

Dread giving feedback to certain employees?  Studies show that most employees want to receive feedback, even if it’s “constructive” in nature. 

However, we all have one or two team members who, at best, give us pause before we provide them with feedback or, in worse case scenarios, cause us to avoid it all together.

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How to Keep Feedback from Backfiring (And What to Do If It Does)

Giving tough feedback can sometimes be as difficult as receiving it. According to one survey, 69% of managers say they sometimes hate giving feedback. Particularly when employees react in uncomfortable ways—growing angry, defensive or upset.

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case studies
How To Overcome An Antiquated Infrastructure To Support Modern Continuous Coaching

A prominent pharmaceutical company was on the leading edge of coaching and development technology—a decade ago. Their incumbent system had failed to keep pace with changes—both in technology and in company culture. Here’s how they brought their talent management up to date.

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Screen Shot - Going Beyond the CRM to Elevate Field
case studies
How To Solve A CRM "Work-Around" Coaching Nightmare

This established BioPharmaceutical company had a messy problem. Years of repurposing a CRM tool for coaching and training had created a rat’s nest of ad hoc, disconnected field coaching that slowed down the team and frustrated leadership. Access the case study to see how they fixed it

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