Providing written feedback can be difficult. In some cases, the words we use can convey an unintended tone or, worse yet, hijack the meaning of our message all together.
Life Sciences companies of today certainly recognize that Field Development is necessary to drive the performance and productivity of their field sales organizations. But, why is it so hard to actually realize Engagement, and in turn, see desired results?
Only 7% of face-to-face communication is sent through words.
Without even knowing it, you may be sending and receiving signals during employee feedback that could be undermining your message or sabotaging your coaching. You might also be missing signs of engagement or disengagement that could be important.
How can you interpret—or send—these nonverbal cues to enhance your message, or avoid a disaster? This guide can help.