Case Studies

Mission to modernize performance management
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case studies
Making Field Coaching a Two-Way Street

How an up-and-coming Pharmaceutical company broke the traditional mold of manager-driven field coaching and created a truly innovative and collaborative process to drive accountability, transparency, and engagement between Field Managers and Field Representatives.

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case studies
Creating a Culture of Coaching and Development through Technology

How a start-up, specialty Biotech company installed a technology-driven coaching and development process the field sales organization embraced.

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case studies
On-boarding and Training a Brand New, Global Sales Force in 90 Days? What an Understaffed Training Department Achieved with the Right Tool.

This case study highlights how a small, short-staffed training department at a Life Sciences research and diagnostics tool provider was able to efficiently and effectively on-boardand train a newly assembled, globalsales force in under three months to support a critical product launch by utilizing a cutting-edge, mobile software application called iCoachFirst®.

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case studies
Elevating the Field Coaching Continuum – A View into a Transformative Process

How an established, research-based BioPharmaceutical company identified and overcame the challenges and limitations of their previous platform to achieve greater levels of field sales performance, transparency, and engagement while aligning to the organization’s unique coaching and development culture.

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case studies
Impacting Coaching and Development Across a Diverse Population

This case study explores how one of the largest Life Science organizations leveraged a single technology to support coaching consistency, and elevated development processes across multiple and unique business units.

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case studies
Out with the Old, In with the New – Redefining the Coaching and Development Process

This case study highlights how one of the world’s largest diabetes companies made the decision to redefine a culture of continuous coaching and development through the use of a unique software application called iCoachFirst®

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