People tend to make buying decisions with their emotions, and then use logic and facts to justify those decisions (yes, even health care practitioners). That’s why stories and analogies are essential components of any selling process. Stories help us engage with our customers/prospects more effectively and put them into the right frame of mind to hear what we have to say.
What’s more effective, positive or negative feedback?
We forget 40% of what we learn in the first 20 minutes, and within a month, most of us can recall only about 21% of what we are taught.
In this informative infographic, you will learn some surprising ways adult learners are different than children, or even young adults.
Good talent management technology doesn’t dehumanize us, it amplifies who we are and enables us to connect with one-another like never before. Today’s workers now actively expect engaging, productive digital tools to help them to do their jobs better.
Devices, apps and connectivity in the workplace are all at an inflection point. The adoption of smartphones means technophobia has given way to heavy tech use in all aspects of our work—with massive changes underway in how we communicate, collaborate, coach and manage.