Case Studies

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case studies
How To Overcome An Antiquated Infrastructure To Support Modern Continuous Coaching

A prominent pharmaceutical company was on the leading edge of coaching and development technology—a decade ago. Their incumbent system had failed to keep pace with changes—both in technology and in company culture. Here’s how they brought their talent management up to date.

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case studies
How To Solve A CRM "Work-Around" Coaching Nightmare

This established BioPharmaceutical company had a messy problem. Years of repurposing a CRM tool for coaching and training had created a rat’s nest of ad hoc, disconnected field coaching that slowed down the team and frustrated leadership. Access the case study to see how they fixed it

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case studies
Making Field Coaching a Two-Way Street

How an up-and-coming Pharmaceutical company broke the traditional mold of manager-driven field coaching and created a truly innovative and collaborative process to drive accountability, transparency, and engagement between Field Managers and Field Representatives.

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case studies
Leveraging the Power of the iPad for Increased Sales Force Effectiveness

This case study takes a look at how a Fortune 50 pharmaceutical Organization leveraged iPad technology to improve sales force effectiveness by enhancing coaching and training processes, as well as developing critical competencies, that lead to higher levels of performance.

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case studies
Out with the Old, In with the New – Redefining the Coaching and Development Process

This case study highlights how one of the world’s largest diabetes companies made the decision to redefine a culture of continuous coaching and development through the use of a unique software application called iCoachFirst®

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case studies
Creating a Culture of Coaching and Development through Technology

How a start-up, specialty Biotech company installed a technology-driven coaching and development process the field sales organization embraced.

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