“I have been a part of numerous sales organizations and each one has their own way to capture the coaching conversations that take place between the sales representative and manager. The challenge with most of these is that they lack any long-lasting benefits that may drive behavioral change. Along comes iCoach with a very user friendly platform that does so many additional things and most importantly allows for the ease of creating the lasting change that any organization wants to see, not only in their reps but in the way the coaches coach.
Their platform is unique and effective but it is their willingness to become a trusted partner as they have embedded themselves into our business to find ways to help us solve challenges and provide additional insights; this is something that is rare to find these days. We have been extremely pleased in their responsiveness and desire to create and maintain the high level of customer support that is needed with a tool like this. They have been a true partner in our business and are willing to do what it takes to help us become more effective in our jobs.
We have used this for the past 2 years and we are continually impressed with how they are always looking to improve the user experience and share what they have learned with other organizations so we can all become more effective and efficient.”