Resources

Mission to modernize performance management
ebook
War Stories From The Coaching Trenches

Coaching employees can be an intensely rewarding experience. But, if you don’t know how to set limits or spot trouble, it can also turn into a soul-sucking nightmare.

Here’s some advice we’ve collected over the years on how you can practice some basic self-preservation, avoid being pulled into the void, and still function as a fantastic and effective coach for employees.

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Infographic
14 Startling Statistics About Employee Feedback

There are a lot of studies on feedback in the workplace, and together, they can be startling – because they often seem contradictory.

We want more feedback, and in particular critical feedback, but we are also stressed out giving and receiving feedback.  When we get feedback right, it can make a huge difference driving engagement, retention and productivity.  

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ebook
Employee-driven Feedback: How to create a feedback culture that actually works

As humans, we have a very complicated relationship with feedback. Especially at work.

Even studies and surveys feel contradictory: We know we need critical input. We know it works. But we also know it creates high levels of stress for everyone—and that it can easily backfire.

So how can you set up a feedback system that actually works? Scholars say the solution is encouraging employees to proactively request the feedback they need. Employee-driven feedback gives workers autonomy that decreases stress and increases effectiveness for everyone.

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Infographic
The 5-Step Business Case For Feedback

This helpful infographic provides actionable information on how to socialize, and gain buy-in for, the value of coaching and feedback and is a supplement to our recent eBook, “How to Sell Coaching And Feedback To Your Organization.”

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blog
5 Ways to Take the Sting Out of Culture Change

Change isn’t easy. But it is inevitable. With the recent and rapid changes taking place in talent and performance management, many HR leaders are finding themselves in the uncomfortable role of change-maker. Here are five tactics for making that evolution go a little easier on you and your organization.

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The Difference Between Feedback and Reinforcement

We talk a lot about positive and negative feedback, and also about positive and negative reinforcement. Reinforcement and feedback are both useful tools in a manager’s skill set. But are they the same thing?

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The Evolution of Learning: 5 Things Coaches Need to Know

A hundred years ago the word “education” may have conjured up images of chalk and slate in school-houses, or strict nuns rapping students on their knuckles.  It was a different world.

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How Good Employee Coaches Use Tech as a Utility Player

On a baseball team, a utility player adds value by playing well in a multitude of different positions. Team managers routinely call utility players into a whole variety of situations, because they can count on them to always help.

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