Resources

Mission to modernize performance management
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How Good Employee Coaches Use Tech as a Utility Player


Ted Power, Chief Customer Officer, iCoachFirst 

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7 Ways Tech is Changing How We Manage Our Modern Workforce

Good talent management technology doesn’t dehumanize us, it amplifies who we are and enables us to connect with one-another like never before.  Today’s workers now actively expect engaging, productive digital tools to help them to do their jobs better.

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The Tech-Enabled Culture: The role of coaching and feedback in a digital-native workforce

Devices, apps and connectivity in the workplace are all at an inflection point. The adoption of smartphones means technophobia has given way to heavy tech use in all aspects of our work—with massive changes underway in how we communicate, collaborate, coach and manage.

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How to Give Feedback to Difficult Employees

Dread giving feedback to certain employees?  Studies show that most employees want to receive feedback, even if it’s “constructive” in nature. 

However, we all have one or two team members who, at best, give us pause before we provide them with feedback or, in worse case scenarios, cause us to avoid it all together.

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How to Keep Feedback from Backfiring (And What to Do If It Does)

Giving tough feedback can sometimes be as difficult as receiving it. According to one survey, 69% of managers say they sometimes hate giving feedback. Particularly when employees react in uncomfortable ways—growing angry, defensive or upset.

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Reconstructing Performance Management for Both the Employee and the Company

Co-authored by Zachary Chertok, Research Analyst, Aberdeen Group &
Ted Power, Chief Customer Officer, iCoachFirst 

In 2017, Aberdeen found that 64% of Best-in-Class companies (the top 20% of performers as defined by Aberdeen’s Best-in-Class research methodology) distrusted traditional performance reviews. 

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How to Prep Your Culture for Unexpected Change

Planned change is a challenge for any organization. As leaders, we have to work hard to plan and to bring every employee along. But no matter how daunting planned change is—at least we have time to create an action plan, and a shot at controlling the message.

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In Case You Missed It: Best Performance Management Articles this July

We can’t believe we’re already halfway through summer! If you’re like us, you still have so much to do and so little time to do it. One of the items on our to-do list is to stay in-the-know about all things performance management. Here are five articles we found to be the most eye-opening during July:

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