20 Words to Avoid in Written Feedback

Providing written feedback can be difficult.  In some cases, the words we use can convey an unintended tone or, worse yet, hijack the meaning of our message all together. 

Read More

Topics: Infographic

Vision to Victory – How LEO is Driving Field Development & Engagement

Read More

Topics: webinars

Writing Feedback that Works

Read More

Topics: webinars

How to Write More Effective, Meaningful Feedback

Do you struggle to write clear, powerful written feedback for your employees? You’re not alone. Many managers find themselves challenged when trying to articulate written feedback.

Read More

Topics: ebook

A Visual Guide to Non-verbal Feedback

Managers, giving (and receiving) feedback can be tricky, but did you know that only 7% of face-to-face communication is sent through words? 

Read More

Topics: Infographic

A Manager’s Reference Guide to Nonverbal Feedback

Only 7% of face-to-face communication is sent through words.

Without even knowing it, you may be sending and receiving signals during employee feedback that could be undermining your message or  sabotaging your coaching. You might also be missing signs of engagement or disengagement that could be important.

How can you interpret—or send—these nonverbal cues to enhance your message, or avoid a disaster? This guide can help.

Read More

Topics: ebook

10 Essential Tips to Coaching Introverts and Extraverts

Managers, looking for practical tips on how to coach to different personality styles? Download our new infographic on the 10 Essential Tips to Coaching Introverts and Extraverts.

Read More

Topics: Infographic

The Science of Coaching: Coaching Introverts vs. Extraverts


Are your employees introverts, extraverts, or ambiverts? How does that impact your coaching style?  

This 15- page guide looks at the unique challenges of coaching employees across the extravert vs. introvert spectrum. We define the types and their most common traits, talk about how they often interact on your team, and how they respond to different feedback styles.

Read More

Topics: ebook

Benefits from Employee Engagement

Looking to boost employee engagement?  Download our latest ebook, “Who Really Benefits From Employee Engagement.”  In it, you will get valuable information to increase engagement at all levels, thus driving greater overall organizational performance.  Learn how greater engagement benefits:

Read More

Topics: ebook

Solving for the Summer Slump: Keeping Employees Engaged & Productive

For most of us, it’s the the time of year that conjures up long, sunny days, backyard barbeques, and Saturday’s spent at the pool or beach.  But for HR, it can signal something a little less fun:  The Dreaded Summer Slump.

Read More

Topics: whitepaper

In Case You Missed It: Best Performance Management Articles this July

We can’t believe we’re already halfway through summer! If you’re like us, you still have so much to do and so little time to do it. One of the items on our to-do list is to stay in-the-know about all things performance management. Here are five articles we found to be the most eye-opening during July:

Read More

Topics: blog

In Case You Missed It: Best Performance Management Articles in June

If you’ve been too busy getting ahead of business before summer sets in to keep track of the latest happenings in HR and talent management, don’t worry; we’ve got you covered with this month’s top industry new items. Here’s our June round-up of the articles we found to be most insightful:

Read More

Topics: blog

Making Connected Learning & Assessments Work

Think back to when you were in college, or even high school. Maybe there was a certain class you weren't crazy about. It wasn't in your major and you couldn't fathom any of the information being useful once you tossed your graduation cap skyward. If you had a test coming up, you waited until the night before to start cramming all the textbook knowledge you could into your brain. Then you went into class the next day, (ideally) aced the test—and by the end of the next week forgot everything you'd just "learned."

Read More

Topics: blog

A CLEAR Approach to Agile Goal Setting

A business without goals is like a ship without direction  ̶  you will end up somewhere, but you won't know where (and your "crew" likely won't be too pleased with the landing spot).

Read More

Topics: blog

“In Case You Missed It: Best Performance Management Articles this Month”

Find yourself having trouble keeping up with the latest HR/talent management industry news? With our new monthly series, you’ll never have to miss a beat!

Read More

Topics: blog

Who Do Performance Reviews Really Help?

It’s time for the annual performance review process: managers are wracking their brains to complete all of the paperwork; employees are stressed out thinking about how to condense a whole year of accomplishments into a few sentences and a 30-minute conversation, and HR is languishing in deadlines and details to ensure the entire process goes off successfully.

Read More

Topics: blog

What Do Employees Need from Performance Reviews?

The performance review system, as it stands today, is broken. Employee engagement rates are abysmal, hovering around 30% according to Gallup research, and part of the reason for that is employees simply aren't getting the substance they need from managers during performance reviews.

So what do employees need from performance reviews?

Read More

Topics: blog

Simple Steps to Improve Real-Time Feedback & Recognition

We want information and we want it immediately. Whether it's our phones buzzing with a Facebook notification letting us know it's a friend from middle school's birthday, or a pop-up on our computers telling us we have a text message, we live in an always-on world.

Why then is the workplace falling so far behind?

Read More

Topics: blog

Annual Performance Reviews...Still Serving Two Masters?

TalentFirst had a great chat this week with WilliamTincup, the President of Recruitingdaily.com, and one of the most experienced advisers in the HR Tech space.

We were discussing the evolution of annual performance reviews, and the reality that many companies readily admit today: The original system of annual performance reviews was designed, as William put it, "to serve two masters, which never works."

Read More

Topics: blog

Managing a Toxic Superstar Employee

As Fox News finally showed Bill O’Reilly the door late last week, managers everywhere winced in sympathy. Many have lived through the realization that they have hired, inherited, or created a toxic but high-performing employee. Businesses value superstar employees so much that they often turn a blind eye to toxic behavior—but this is a mistake, and can end up damaging both a company's reputation and its wallet. Ultimately, it's a manager's job to take control and curb toxic behavior as early and as quickly as possible.

Read More

Topics: blog