Jack L.

VP Franchise Operations

"I really like the fact that I can get and give input on a regular basis so that there is no suprise when it comes my annual performance appraisal. In the past (before iCoachFirst), everyone thought the whole performance appraisal process was a waste of time because the feedback that we would get was so far in the past, it just seemed like an exercise we had to go through to get annual raises. With the iCoachFirst software, I get regular feedback from my manager, even if I don't see her that often, so I know exactly what I should keep doing to change throughout the year. "