A Manager’s Reference Guide to Nonverbal Feedback

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Only 7% of face-to-face communication is sent through words.

Without even knowing it, you may be sending and receiving signals during employee feedback that could be undermining your message or  sabotaging your coaching. You might also be missing signs of engagement or disengagement that could be important.

How can you interpret—or send—these nonverbal cues to enhance your message, or avoid a disaster? This guide can help.

You’ll learn:

  • 10 types of non-verbal communication
  • Encouraging signs and warning signs  
  • How to enhance your own feedback non-verbally